Listers Reviews

At first, I was really impressed. Alex Clarke was super helpful, polite, and professional. But I've learned the hard way to ensure that all questions are answered in writing. I asked Alex twice if I could link my phone to the car and display my phone's satnav on the screen, and both times he assured me it was possible. Turns out, that’s not the case at all! As usual, once they have your cash, car salesmen are slow to respond to aftersales issues. Now, Alex is claiming he 'misunderstood' my question, and here I am without a satnav or facing a modification that’s gonna cost me a grand! So, if you decide to go with Listers, make sure you get everything documented! They've definitely lost my future business.

Awesome Experience! Gianni was super professional and really knew his stuff. Buying my Audi went exactly as I hoped. I'd definitely recommend this place.

Had a fantastic time buying a pre-owned BMW from Listers in Kings Lynn. Grace really nailed it with her top-notch service throughout both the pre-sale and post-sale phases of my purchase. I’d totally suggest this dealership; the 4-hour round trip was absolutely worth it.

Top-notch service, friendly and courteous employees, always eager to assist. I appreciated the video message. The courtesy vehicle was just what I asked for, the new NX. My only complaint is that my car wasn't cleaned well enough.

All in all, I had a pretty good experience with my Honda's service. However, the courtesy car they gave me was running on empty, which was a bit of a letdown. While they were servicing my car, they pointed out three things that supposedly needed fixing: spark plugs, fuel filter, and the auxiliary belt. I felt pressured to agree to these changes, but man, the cost for the parts and labor was just outrageous! The service and the courtesy car ended up costing me around £300, and after everything was fitted, the total hit £790.

They came to get my car, took care of the service, and gave me a complete rundown of what needed fixing before bringing it back on time. Overall, it was a smooth process and the price was just right.

The MOT and service went off without a hitch, but it took me 4 calls and a couple of days to finally receive the Roadside Assistance paperwork. I reckon this should be included with the MOT/Service docs when the car is handed back to the customer, just as a standard practice.

The team was super efficient and nice. They finished the service on my car faster than I thought they would. Overall, it was a really great experience.

Richard was incredibly helpful, positive, and took the initiative. I've worked with them in the past, and this experience definitely makes me want to choose them again.

Quick and effective service for picking up and dropping off the car, plus details on what was actually completed. It really boosts your trust in the service provider and your vehicle!

Audi really ought to get that customer service goes beyond just smoke and mirrors or ticking off boxes.

As always, the crew was super friendly and ready to help. My car got taken into the shop right on time and was done in no time at all. I've had excellent experiences over the years with this team.

The costs for the service were laid out clearly beforehand. Great job!

Listers of Worcester can be summed up with words like honest, helpful, and professional. Their quality workmanship and attention to even the tiniest details really stand out, and they always put the customer first.

Now, I gotta say, the trip from Bewdley to get there ain't the best. It's a bit of a hassle, but once you step into Listers, the vibe is all good and enjoyable.

I’m definitely looking forward to going back.

Ben Foxworthy, who handled the work on my car, is an outstanding Aftersales manager.

He brought a lot of personal touch and communication skills to the table, proving to be a huge asset for the team.

The staff were super helpful and the whole process of dropping off my car for service was a breeze. I really appreciated the AudiCam feature, as it allowed the technician to point out what they noticed around my vehicle.